Case Study: Mahakal Themes Cafe Runs 2,000+ Bills a Year on OrdrHQ
2026-09-04 · 4 min read
Mahakal Themes Cafe in Bhilwara — a food, drinks, and games spot — moved off its old billing setup onto OrdrHQ. Here's what their own dashboard shows.
The cafe
Mahakal Themes Cafe in Bhilwara isn't a plain coffee counter — food, drinks, and an entertainment section (board games, consoles) all run through the same floor and the same bill. That mix is exactly where a generic retail biller starts to strain: different sections, different item types, one table to close out.
Why they switched
Before OrdrHQ, owner Sourabh Saraswat was on a billing system sold the traditional way — a salesperson call, a yearly contract, and every extra capability priced as an add-on. Order-taking still ran through staff at the table, which meant server bandwidth capped how many tables could turn over during a rush.
The move to OrdrHQ was about removing that ceiling: let guests start their own order the moment they sit down, and give the counter a system that bills, tracks GST, and prints KOTs without a second tool bolted on.
Where they stand now
Pulled straight from their own OrdrHQ Sales Dashboard, year-to-date 2026:
Split across the floor
2,051 bills closed without a manual GST calculation each time — ₹38,680 in GST (₹19,340 CGST + ₹19,340 SGST) tracked automatically on a taxable amount of ₹7,86,712.
In their words
"Honest pricing, simple software. No salesperson calls. No annual contract. My server can handle more tables because guests order themselves. Best decision for our cafe."
Try OrdrHQ in your cafe
QR ordering, POS billing, kitchen KOT, and table management at ₹999/month.